Technology is fast-paced and always moving forward
ITopia is a reliable, consistent, and growing company that is always on the lookout for talented individuals who are passionate about technology and innovation. As a member of our team, you will have the opportunity to work on exciting projects that are making a difference for our clients. We are currently hiring for various positions, including service desk technicians, IT specialists, software developers, project managers, and digital marketers. We offer a competitive salary, hybrid and flexible work arrangements, with a comprehensive benefits packages, including health, dental, and vision insurance, paid time off and an RRSP matching plan.
At ITopia, we strive to create a diverse and inclusive work environment where individuals are valued, supported, and challenged to grow both professionally and personally. We believe that by fostering an inclusive work culture, we can bring out the best in each other and achieve great success. We also provide opportunities for professional development and growth, whether through training programs or mentorship opportunities.
If you are interested in joining our team and taking your career to the next level, please browse our current job openings and submit your application today to careers@itopia.ca. We look forward to hearing from you!
Current Job Openings
- Service Desk Analyst
Primary Functions and Essential Responsibilities:
- Receive incoming service desk requests from end users by phone, e-mail and work orders
- Communicate and discover details about issues from service desk clients in a courteous manner
- Document all pertinent end user details, client information, and nature of problem or issue
- Prioritize and schedule problems. Escalate problems, when required
- In depth knowledge of computer hardware and troubleshooting
- Good understanding of Windows 10 use and troubleshooting
- Familiar with Microsoft Office 365 administration
- Experience with Office 365 applications, Word, Excel, Outlook, OneDrive and SharePoint data
- Experience with anti-malware and anti-ransomware endpoint security software and best practice cyber security
- Understand the importance of a good backups with experience with various types of backup software
- Able to install software and accessory hardware
- Able to setup a basic network with an internet router
- Exposure to installing and configuring software and installing patches
- Write basic technical instructions and diagrams
Qualifications:
- Diploma or bachelor’s degree in Computer Science, Information Systems, or related field
- 3+ years of experience in implementing and supporting computers and laptops
- Effective written and oral communication skills
- Ability to effectively prioritize and execute tasks in a high-pressure environment
- Ability to absorb and retain information quickly
- Open to learn and research a wide range of computing issues as required
- Analytical aptitude and a high interest in computers and software
- Ability to work in a team-oriented, collaborative environment
Job Type: Full-time
Location: Calgary, AB
Apply to careers@itopia.ca
- Dynamics 365 Business Central Specialist
We are looking for a Microsoft Dynamics 365 Business Central Consultant to join our team. The ideal candidate will have experience in implementing and supporting Microsoft Dynamics 365 Business Central solutions. The candidate should have a strong understanding of business processes and be able to translate them into functional requirements. The candidate should also have experience in configuring and customizing Microsoft Dynamics 365 Business Central to meet the needs of the business. The candidate should be able to work independently and as part of a team.
Focus is currently on Finance systems, however, future ERP, inventory and warehouse management and manufacturing product functionality and knowledge will be an asset.
Responsibilities:
• Work with clients to understand their business processes and requirements
• Translate business requirements into functional requirements
• Proactively identify issues, next steps, actions plans and performance enhancements and see these through to implementation
• Configure and customize Microsoft Dynamics 365 Business Central to meet the needs of the business
• Provide training to clients on the use of Microsoft Dynamics 365 Business Central
• Provide support to clients on the use of Microsoft Dynamics 365 Business Central
• Work independently and as part of a team
Qualifications:
• Bachelor’s degree in Computer Science, Information Systems, or related field
• 3+ years of experience in implementing and supporting Microsoft Dynamics 365 Business Central solutions
• Strong understanding of business processes
• Experience in configuring and customizing Microsoft Dynamics 365 Business Central
• Experience with designing, implementing and supporting reporting tools such as PowerBI
• Excellent communication and interpersonal skills
• Strong troubleshooting and problem solving skills
• Ability to work independently and as part of a team
Job Type: Full-time
Location: Calgary, AB
Apply to careers@itopia.ca
- Digital Marketing Specialist
Job Type: Full-time
Location: Calgary, AB
Apply to careers@itopia.ca
Don't see a posting for your specialty?
Submit your resume and cover letter to careers@itopia.ca and we will keep your application on file and contact you if a suitable opportunity becomes available. Thank you again for considering us as a potential employer, and we wish you the best of luck in your job search.