We provide proactive maintenance and support for your IT infrastructure, which allows us to identify and address any issues before they become major problems. We are world class troubleshooters with the experience and expertise to assess problems quickly and most effectively. We don't waste time spinning our wheels. We fix, if we can't quickly fix then we escalate. We know time is money, so we know when to call it and when an alternative solution may be the better option. And above all, we present you with unbiased choices, with time and costs.
Our services include:
- Remote supportOur team is available to provide remote support for all your IT needs, including software updates, system troubleshooting and more.
- On-site supportIn addition to remote support, we also provide on-site support as needed to address any issues or requests that may require hands-on attention.
- Data SecurityOur team assists organizations to implement policies and procedures to ensure reliability and security of important applications and data including protection of sensitive information from unauthorized access, theft, or loss.
- Network monitoringWe monitor your network to ensure that everything is running smoothly and identify any potential issues that could cause downtime or other problems.
- Hardware and software managementWe manage your hardware and software to ensure that everything is up-to-date and working properly. We also offer procurement for new hardware and software at lower costs.
- See Microsoft 365 for more details
- Disaster recovery servicesWe offer backup and disaster recovery services, helping you to protect your data and get your business back up and running quickly in the event of a disaster.
Our experts work tirelessly to make sure that your IT infrastructure is best-fit for your needs, budget and other requirements. If you have any specific questions or would like more detailed information about our managed IT services, please email contact@itopia.ca.